FAQ

  • Slow Burn Sanctuary candles are crafted using all-natural soy wax and feature wood wicks, providing a clean and eco-friendly burning experience. Our candles are hand-poured with care to ensure the highest quality.

  • Soy wax is a renewable resource made from soybeans, making it biodegradable and environmentally friendly. Additionally, soy wax burns cleaner and slower than traditional paraffin wax candles, resulting in a longer-lasting and more fragrant candle experience.

  • Wood wicks offer a unique crackling sound reminiscent of a cozy fireplace. They also provide a longer and cleaner burn compared to cotton wicks, while adding a touch of rustic charm to our candles.

  • Yes, our candles are available in a variety of captivating scents inspired by nature and crafted using high-quality fragrance oils. Whether you prefer floral, fruity, or woody scents, we have something for everyone.

  • -To maximize the lifespan and fragrance of your candle, always trim the wick to 1/4 inch before lighting. Allow the candle to burn for at least three hours during each use to ensure an even melt pool. On the first use ensure All wax is melted on the top to prevent wax build up on the sides. If Wax continues to build up keep burning the candle and the excess build up will melt down to the bottom. Do not burn the candle for more than six hours at a time and ALWAYS place it on a heat-resistant surface away from drafts.

    - If your wood wick candle won’t stay lit it’s probably because the wick is too long, or it needs to be trimmed clean of charred material. Wood wicks can be a little tricky to get started, but will be fine once it is lit! If your candle won’t stay lit because it is “drowning” in a wax pool, try using a paper towel or napkin to soak up some of the excess wax.

    Then wait for a minute or so, relight your candle, and repeat until your wick has room to breathe!

    - Got a tunneling candle? No worries! Set your oven to 80 degrees Celsius (175 Fahrenheit), pop your candle in for 2 minutes, and voilà – it's back to its smooth, even glory!

    Pro tip: Do NOT use a microwave for this trick – your candle will thank you!

  • At this time, we offer custom colors for personalized candles. However, we continually update our scent offerings to provide a diverse range of options to suit your preferences.

  • - Our candles are made with natural ingredients and do not contain any harmful chemicals or additives. However, individuals with sensitivities or allergies should discontinue use if any adverse reactions occur.